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The Castaway Catering Limited: Products: Our Products are freshly prepared and although we try our best to be consistent at times the size of the portions can vary. We endeavour to provide information on any allergens that the Products may contain on the Website, but please note that: Because all Products are cooked to order in the same kitchen we cannot guarantee and make no warranty that the Products will not contain any allergens unless explicitly stated. The kitchen is a busy working environment and there is a risk of cross-contamination between ingredients; The allergen information provided concerns only intended ingredients of menu items and does not include any customisation to a menu item (e.g. adding cheese to a burger). Any customisation should be checked before placing any orders. Liability Nothing in these Terms of Sale excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; and any matter in respect of which it would be unlawful for us to exclude or restrict our liability. Notwithstanding and subject to the above, our maximum liability to you under these Terms of Sale in respect of any particular Order will be limited to the value of that Order (which includes any delivery charges) as set out in the relevant Confirmation Email.
We do not store credit card details nor do we share customer details with any 3rd parties.
The Castaway Catering Limited: We do not store credit card details nor do we share customer details with any 3rd parties. We use DOJO to collect and process transaction information.
The Castaway Catering Limited: We strive to maintain our excellent reputation for on-time delivery. However, unfortunately, things do not always go to plan and factors outside of our control such as the weather and traffic conditions may occasionally prevent us from achieving this. If you have any concerns about your delivery, please give us a call and we will do our best to rectify any issues you may have.
The Castaway Catering Limited: Refunds due to non delivery, non supply or complaint will be made within 7 days of complaint. Complaints re quality must be made within 2 hours of delivery or collection
The Castaway Catering Limited: The Castaway, King St, Nairn IV12 4BQ - Contact Telephone number: 01667 456268. Website : thecastaway.co.uk